Improve Patient Privacy, Improve Your Bottom Line
According to Press-Ganey patient satisfaction surveys, there is a clear link between patient satisfaction and their perception of quality of care and profitability.
- Satisfied patients experience less stress themselves
- Satisfied patients present less stress for medical staff, resulting in fewer errors and more profit.
- Satisfied patients also share their experiences with others and are willing to refer your practice or hospital to their friends and family.
Meeting HIPAA Privacy Standards
The Health Insurance Portability and Accountability Act (HIPAA) mandates that healthcare organizations take reasonable measures to protect confidential personal information. Few practices knowingly transmit patients’ medical files, but many unintentionally do just that as a result of sound leaks via the facility itself.
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Possible Privacy Leaks in Medical Facilities
Patient Corridors and Patient Rooms
Confidential conversations that happen in the privacy of a patient's room must remain in that room. But, sound can travel through standard drop ceiling tiles, reflecting back off the roof deck and down to the adjacent room or to the corridors. If not absorbed, blocked or covered, these private conversations can be overheard by the unintended audience.
With patients and their company talking among each other and medical staff out and about, waiting areas can get a little rowdy at times. You want to make your facility as welcoming and comfortable as possible to lessen the stress for patients and staff alike. Waiting areas are also usually the first place in your facility where visitors first go to. You would want to leave a good impression with the overall atmosphere of the area.
Nurses’ and Doctors’ Lounges
Noise can also make comprehension difficult. Error rates go up while confidentiality goes down. As staff and patients try to talk louder over each other, noise levels go higher. Nurses’ and doctors’ lounges are also often the place where patient information and medical records are shared among staff, thus, these lounges need a higher level of privacy.
Consulting and Conference Rooms
In consultations or counselings, it's not just the privacy of the company that is at stake. You must do everything in your capacity to protect client information. An environment that protects clients’ privacy and information confidentiality is a must.
Top-secret meetings, procedure discussions, doctors assembly or other highly confidential discussions happen in conference rooms. You want to maintain a high level of privacy in these rooms. Aside from HIPAA compliance, it also protects your facility from potential espionage.
Your HIPAA Compliant Solution
Bringing your facilities into HIPAA compliance may not require extensive renovations or painful expense. In fact, you may be able to meet these privacy standards by applying something as simple as a sound masking system, upgrading ceiling, and walls panels or a combination of multiple solutions depending on your space.
Upgrading with artistic, colorful acoustic panels designed to improve the acoustics of such open areas and provide color and energy to your space is an effective first step in bringing a facility closer to meeting the new privacy requirements and contributing to patient recovery times.
Our EcoPrivacy Acoustic™ Panels come in different designs and colors that can surely adapt to the existing design of your facility. The panels are also NRC rated, meaning it can help absorb and block sound from traveling outside the room. It adds energy and beauty to the chosen area and helps treat its acoustics.
Speech Privacy Systems has successfully installed HIPAA compliant sound masking systems in a variety of medical settings. Our VoiceArrest™ Sound Masking Systems introduces an obtrusive, ambient background sound into open spaces, and other areas using a variety of technology. Not only do high-quality sound masking systems help you to meet HIPAA regulations, but they also increase patient satisfaction and employee productivity.
No matter what you need to meet HIPAA regulation, Speech Privacy Systems can help you install a long-lasting and cost-effective solution. Contact us today for a custom quote to get your medical facility HIPAA Compliant.